Passports
Passports are required for travel to Mexico for all attendees – it must also have six months of validity remaining.  If you do not have a passport it is suggested you apply now as it can take a few months to process.  Review the timing and elect to expedite the passport process if you think it will not make it in time.
First Time Applicants – visit this site for details:
http://travel.state.gov/passport/get/first/first_830.html

Passport Renewals – visit this site for details:
http://travel.state.gov/passport/renew/renew_833.html

By Air
Your flight will be booked with the information you provide during registration.  An itinerary will be sent for approval within 5 business days of your registration.  If you have any updates or changes to the itinerary, please respond to the email or call the provided number.  All flights must be booked through the registration process and not on own.  Any tickets booked outside of this process will not be reimbursable.

Arrival at Cancun Airport – Customs & Immigration

• Upon guest arrival at the Cancun airport, you will proceed through immigration where you will present your passport and then proceed to baggage claim. 
• After collecting your bags at baggage claim, you will then proceed through customs and exit the terminal.  You will pass a hallway full of "timeshare agents" who can be quite aggressive, keep walking until you get outside of the airport. 
• A Dealer Tire travel staff member will be located just outside the airport holding a sign with the Dealer Tire logo and they will direct you to your transfer vehicle. It is an approximate 20-minute transfer from the airport to Secrets Playa Blanca.

Upon arrival at Secrets, you will be greeted again by event staff who will escort you to registration.  No need to wait for your luggage, it will be sent directly to your room.  Be sure your luggage is tagged with the bag tags that will be sent with your travel documents approximately two weeks prior to departure.

Departure To Airport
You will be receiving a departure notice upon check-in indicating your departure time for the transfer back to the airport. 

GENERAL INFORMATION

Hotel Details
Any charges outside of the program will be your individual responsibility.  All participants are required to settle their incidental accounts prior to departure – please be sure to check out at the hotel desk.

All-Inclusive Features
You are a guest of Dealer Tire for all meals as indicated in the day-by-day program agenda. Secrets Playa Blanca offers full breakfast, lunch, dinner, and snacks each day; 24-hour room and concierge services; complimentary in-room mini-bar refreshed daily; unlimited premium drinks at bars and lounges; unlimited fruit juices and soft drinks; day and nighttime activities and entertainment; sparkling pools and a fitness center. Wines with meals are included and are served by the glass. Selections from the wine list are not part of the all-inclusive features and will be at your own expense.

Gratuities
All gratuities for bellmen, chambermaids, and all meals as designated as part of the all-inclusive program and are included.

Incidental Expenses
Secrets Playa Blanca will maintain a separate account for your individual incidental expenses not covered by the program. These include additional nights at the hotel, laundry, telephone calls, tours, recreational activities, spa treatments, and surcharges for any food and beverage items not included in the program. If incurred, these charges will be posted to your individual incidental account. Please be sure to settle your account prior to your departure from the resort. You may use cash, traveler's checks, or personal credit cards. The hotel does not accept personal checks.

Check-out
Standard resort check-out time is 11:00 a.m. Please be sure to settle your individual incidental account with the hotel cashier prior to your designated departure time from the resort.

Packing Suggestions
Casual and comfortable resort clothing is appropriate for both daytime and evening wear in Cancun. Some items for your packing checklist: a pair of comfortable walking shoes/sneakers/ sandals, hat, sunglasses, sunscreen, insect repellent, camera and accessories, a lightweight jacket or sweater for evenings, extra pair of eyeglasses or contact lenses, and any required medications.

If you are taking prescription medication bring enough to last for the entire trip, plus an additional day or two, and be sure to pack all medications, valuables, and extra glasses in your carry-on bag, not in luggage that will be checked with the airlines. You may want to pack your carry-on with a quick change of clothes, your swimsuit, and any other items you may need before your luggage is delivered to your room.